The
Examiner reports today that despite council officers' best efforts, the local government community satisfaction survey recently published turned in the poorest satisfaction outcome ever in nine categories of council service.
This is just not good enough taking into account all that council officers have invested in these surveys. Clearly, with only 1240 respondents, council staff members have been far too relaxed and too much at arm length. This is especially so as they are the experts in the delivery of these services and setting the charges for them. They know what is going on.
Council officer know that Tasmanians get excellent service from their councils but ratepayers expect far too much. Generally speaking its the Councillors and Aldermen who interfere with the work of officers and it needs to be said that officers need to be taking more control of council business and get the elected representatives to be less convinced in regard to their self belief.
LGAT President, Barry Easter, is doing too little too late and his warm and fuzzy feelings in the Examiner in the end do nothing significant for those slogging it out on the coal face.
It seems that councils' waste management is grossly misunderstood. Council officers all do that very well. Apparently ratepayers have fallen victim to those green bleeding hearts who are encouraging them to want things that just cannot be delivered economically. If what they want were to be realised council jobs will be lost and local economies will fail.
Likewise, it appears that ratepayers want better roads and footpaths and better planning. What they need to realise is they are actually being well served and they need to be more appreciative of what they are getting.
There is no point in expecting what cannot be delivered. If ratepayers want more then they are going to have to pay more in rates. That would do two things, put more shoulders to the wheel but more importantly, put more grunt behind the shoulders already there.
Barry Hodge
KEEP OUR COUNCILS STRONG